Parkhurst restaurant owners, staff, patrons along 7th and 4th streets in Johannesburg, 22 July 2020, during the protest against the restrictions imposed by lockdown and the lack of deadline for restuarants affecting the livehoods of people. Restauran... Read more

Business Intelligence Convenience COVID-19 Economic Loyalty Retail Shopper / Consumer Shopper Marketing Trends

Economies around the globe reported record slumps on Thursday and companies from banks to car makers warned of losses in the latest fallout from the pandemic that has infected more than 17 million people across the globe. Read more

Business Intelligence Convenience COVID-19 Economic Product Retail Shopper / Consumer Sustainability Trends

South Africans have had to adjust their promotion-obsessed purchasing habits during the Covid-19 lockdown, with R14bn fewer goods being sold on promotion during April and May 2020 compared to the same time last year. Read more

Business Intelligence Convenience COVID-19 Ecommerce Economic FMCG Retail Shopper / Consumer Shopper Marketing Trends

Prior to the pandemic, Africa was identified as one of the fastest-growing consumer markets in the world, with household consumption growing even faster than gross domestic product (GDP) Read more

COVID-19 Economic FMCG Retail Shopper / Consumer Shopper Marketing Trends

New York (CNN Business)Walmart on Monday began requiring customers at all of its US stores to wear masks, becoming the largest retailer to mandate facial coverings as coronavirus cases continue to rise. Read more

Business Intelligence COVID-19 Economic Financial FMCG International Product Retail Shopper / Consumer Shopper Marketing

Restaurant manager, Nsawi Dos Santos scans a client before entering the premises at Spilt Milk in Melville, Read more

Convenience COVID-19 Economic FMCG

As businesses strategise over the best way to deal with the Covid-19 pandemic, they cannot afford to lose sight of the importance of sustaining the best customer experience and service quality - and loyalty programmes are central to this. Read more

Business Intelligence COVID-19 Economic Retail Shopper / Consumer Shopper Marketing Sustainability