Covid-19 has given a whole new meaning to the customer experience. As soon as the news hit of the initial 21-day lockdown period that began 27 March 2020, customers went into overdrive with crowds gathering at retailers to stockpile supplies. Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing

It doesn’t matter what you call the current generation of young people, whether Gen Z or the lockdown generation. Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing Trends

Whilst society as a whole navigates the challenges that have come with the COVID-19 pandemic, the youth have endured specific hardships that are often suffered in silence, behind closed doors or are discounted as laziness or entitlement. Read more

COVID-19 Retail Shopper / Consumer Trading Environment Trends

JOHANNESBURG - Coronavirus cases in South Africa’s economic heartland are rising more rapidly than expected at about 3,000 new infections a day, Read more

COVID-19 Ecommerce FMCG Retail Shopper / Consumer Shopper Marketing

The worldwide Covid 19 pandemic has had an undeniable impact on the value chain of many industries. Read more

Business Intelligence COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing Trends

JOHANNESBURG - A shortage of test kits has undermined South Africa’s early response to the coronavirus crisis, Read more

COVID-19

Restaurant manager, Nsawi Dos Santos scans a client before entering the premises at Spilt Milk in Melville, Read more

Convenience COVID-19 Economic FMCG