There is no doubt that the Covid-19 pandemic has significantly altered the world we live in. Moreover, with the most optimistic estimations suggesting a vaccine is only Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing

The widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and restaurant chains to artisan food producers and small farmers, lockdown in South Africa has seen a Read more

COVID-19 Retail Shopper / Consumer Shopper Marketing

As businesses strategise over the best way to deal with the Covid-19 pandemic, they cannot afford to lose sight of the importance of sustaining the best customer experience and service quality - and loyalty programmes are central to this. Read more

Business Intelligence COVID-19 Economic Retail Shopper / Consumer Shopper Marketing Sustainability

Three months after Covid-19 was officially declared a pandemic on 11 March, and with virtually all states having reopened for business to various degrees, shopper intelligence platform Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing

The quarantine and subsequent removing of restrictions have continued to help e-commerce sales in the latter half of the spring. Compared to a period before the pandemic in late February, nearly all the Read more

Business Intelligence COVID-19 Ecommerce Shopper / Consumer Shopper Marketing

JOHANNESBURG – Massmart on Wednesday reported it had received a R4 billion inter-company loan from Walmart, its parent and US retail chain giant, to help its liquidity constraints as it counted the cost of the Covid-19 lockdown period. Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing Wholesale

JOHANNESBURG - Retail group Massmart says it lost approximately R2.3-billion in liquor sales during the April and May lockdown period. Read more

COVID-19 Retail Shopper / Consumer Shopper Marketing Wholesale