There can be no doubt that the next era of retail success will be defined by the friction-free, or ultra-convenient, shopping experience. Read more

Business Intelligence COVID-19 Ecommerce FMCG Retail Shopper / Consumer Shopper Marketing

As part of its efforts in supporting the most vulnerable in their fight against Covid-19, the Shoprite Group donated 250 care packs containing hygiene essentials and a warm blanket to the Western Cape Department of Health late last month. Read more

COVID-19 Ecommerce FMCG Retail Shopper / Consumer Shopper Marketing Trends

To some consumers, they represent tyranny. To many other shoppers, they stand for common sense and respect for others. Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing Trends

JOHANNESBURG - South Africa’s Gauteng province, which includes the cities of Johannesburg and Pretoria, will add more than 2,000 hospital Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing Trends

South Africa's cash-strapped consumers are not just concerned about pricing when grocery shopping, but also about the measures taken by retailers Read more

COVID-19 FMCG Loyalty Product Retail Shopper / Consumer Shopper Marketing Trends

A man passes a clothing shop with open signs in the window, Tuesday, June 30, 2020, in Calexico, Calif. Saddled with a surge in positive cases and hospitalizations for the new coronavirus, Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing Trends

Covid-19 has given a whole new meaning to the customer experience. As soon as the news hit of the initial 21-day lockdown period that began 27 March 2020, customers went into overdrive with crowds gathering at retailers to stockpile supplies. Read more

COVID-19 FMCG Retail Shopper / Consumer Shopper Marketing